Payment Information

Accepted Payment Methods

Aviorart offers a variety of secure payment options through Shopify Payments, PayPal, and other supported payment providers. Depending on your location, currency, device, and eligibility, the payment methods available at checkout may include:

- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- Shop Pay
- Apple Pay
- Google Pay
- PayPal
- Shop Pay Installments, where available
- Other eligible local or alternative payment methods

The payment methods available for your order will be displayed at checkout. Not every payment method is available in every country, currency, device, or transaction.

Credit and Debit Card Payments

Credit and debit card payments are securely processed through Shopify Payments. After entering your payment information, your bank or card issuer may require additional verification, such as 3D Secure, a one-time password, or confirmation through a banking app. Your order will be confirmed only after payment has been successfully authorized.

Express Checkout

Where available, you may use Shop Pay, Apple Pay, or Google Pay for a faster checkout experience. These services may use payment, billing, and shipping information already saved to your account or device. Availability depends on your device, browser, location, currency, and account eligibility.

Paying with PayPal

When you select PayPal at checkout, you may be redirected to PayPal’s secure website or payment window. Depending on your location and PayPal account, you may be able to pay using:

- Your PayPal balance
- A linked bank account
- A debit card
- A credit card

After completing payment, you will be returned to Aviorart and should receive an order confirmation email.

Shop Pay Installments

Eligible customers may be offered Shop Pay Installments at checkout for qualifying purchases. Availability, approval, payment schedules, financing terms, interest, and eligibility are determined by the installment provider and will be displayed before the customer completes the purchase.

Aviorart does not determine whether a customer qualifies for installment payments and cannot change the provider’s approval decision or financing terms. If Shop Pay Installments is not displayed at checkout, it is not available for that customer or transaction.

Payment Security

Our checkout is powered by Shopify. Payments are processed securely through Shopify Payments, PayPal, or the payment provider selected at checkout. Aviorart does not receive or store your full credit or debit card number. We receive only the transaction confirmation and limited information required to verify, process, and fulfill your order.

For your security, never send us your full card number, PayPal password, one-time verification code, or card security code by email, telephone, or messaging service. Please make payments only through the secure checkout on our official website. Aviorart will never ask you to send payment to a personal account through an unsolicited email or message.

Payment Confirmation

Because every Aviorart painting is made to order, production begins only after:

- Your payment has been successfully confirmed; and
- We have received all information required to create your artwork.

After successful payment, you should receive an order confirmation email. Please check your spam or junk folder if it does not appear in your inbox. If a charge appears on your payment account but you have not received an Aviorart order confirmation, contact us before attempting another payment to avoid placing a duplicate order.

Pending, Declined, or Failed Payments

If your payment is pending, declined, canceled, or incomplete, your order may not be confirmed and production will not begin. A payment may be declined because of:

- Incorrect payment or billing information
- Insufficient funds
- Card or transaction limits
- Failed identity or security verification
- Restrictions on international or online transactions
- Fraud-prevention checks
- A decision made by the bank or payment provider

Aviorart does not control payment-provider authorization decisions. Please contact your bank, card issuer, PayPal, or the applicable payment provider for more information. An unsuccessful payment attempt may temporarily appear as a pending authorization; the release time is determined by your bank or payment provider.

Currency and Conversion Fees

You will be charged in the currency shown at checkout. Customers in supported markets may be able to view and pay for their orders in a local currency. The currency available for a particular order will be displayed before payment.

If your payment account uses a different currency, Shopify Payments, PayPal, your bank, or your card issuer may apply its own exchange rate, international transaction fee, or currency conversion charge. These exchange rates and payment-provider fees are not determined or controlled by Aviorart.

Taxes and Shipping Charges

Applicable taxes, shipping charges, discounts, and other amounts will be displayed at checkout before payment. Free shipping is available to eligible destinations, including the United States and Australia. If your country or region is not listed at checkout, contact us before placing an order to ask whether delivery can be arranged.

Import duties, GST/VAT, customs charges, and other destination-country fees are handled in accordance with our Shipping Policy.

Payment Verification

To protect customers and prevent unauthorized transactions, Aviorart and our payment providers may review or verify a payment before accepting an order. We may contact you to verify billing information, shipping information, identity, or order details. We reserve the right to decline or cancel an order when:

- Payment cannot be authorized or verified
- Fraud or unauthorized activity is reasonably suspected
- Billing or order information is incomplete or inconsistent
- The payment provider rejects or reverses the transaction
- The transaction violates our Terms of Service

If we cancel an order after receiving a completed payment, the applicable refund will be issued to the original payment method.

Refunds

Approved refunds are issued to the original payment method within 5 business days after approval. Your bank, card issuer, Shopify Payments, PayPal, or another payment provider may require additional time to process and post the refund. If more than 10 business days have passed since we confirmed that your refund was issued, please contact us.

Any difference caused by exchange-rate movements, international transaction fees, or payment-provider charges is outside Aviorart’s control. Return eligibility, customized artwork, cancellations, and refund conditions are governed by our Return, Refund & Cancellation Policy.

Contact Us

If you have a question about a payment, please include your order number, the email address used at checkout, and a brief description of the issue. Do not include your full card number, password, verification code, or card security code.

We would love to hear from you, contact us on:
Email: support@aviorart.com
Phone: +852 6462 4365

Physical address
US: 68 Annuskemunnica Rd, Babylon, NY 11702

We’ll respond to you during business hours: Monday – Friday, 9am-6pm